DWP Spokesperson Denies Call Cost is too High.
News hound Tobanem picked this story up on the 17th of February, and now it seems the nationals are running it:
Universal credit helpline fee ‘could force people to choose between benefits and food’Leading food bank provider issues warning over DWP decision to charge up to 45p per minute to call phone line.
Struggling people could be forced to choose between making a benefit claim and buying food because of a Government decision to charge for the Universal Credit helpline, the leading food bank provider has warned.
The phone line, for people trying to make a benefits claim or requiring advice, charges 45p per minute for mobiles and 12p per minute for landlines.
Iain Duncan Smith’s Department for Work and Pensions (DWP) had previously pledged to phase out premium rate numbers.
David McAuley, CEO of the Trussell Trust charity, which runs…
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